What does a "win-win" outcome mean?
AnswerBoth sides gain something
Win-win solutions meet interests on both sides.
Society · Facts & stats
Mediation facts & stats
7 fact-checked facts about mediation, conflict resolution and negotiation skills, each with the reason behind it. 5 more are in today's round and join this page after it closes.
The basics
What is active listening?
AnswerPaying full attention and reflecting back what you heard
Reflecting back shows understanding.
Going deeper
How does arbitration differ from mediation?
AnswerAn arbitrator makes a decision for the parties
Arbitrators decide; mediators help parties decide.
Who wrote the negotiation classic "Getting to Yes"?
AnswerRoger Fisher and William Ury
Fisher and Ury wrote it, with Bruce Patton on later editions.
What is an "I-statement"?
AnswerExpressing your feelings without blaming the other person
"I feel..." statements reduce defensiveness.
Expert level
What does BATNA stand for?
AnswerBest Alternative To a Negotiated Agreement
Knowing your BATNA shows when to walk away.
Which US president mediated the 1978 Camp David Accords between Egypt and Israel?
AnswerJimmy Carter
Carter hosted the talks at Camp David.
Know these cold?Today's round is five questions like these, 20 seconds each. Your streak and level follow you to every arena.Play today's round